We value every customer's buying experience and 100% support refunds when unsatisfied. Since all of our products were manufactured and counted manually, and this set woodland cupcake toppers contains 12 different animals, and Amazon shipping will also cause damage to the package. So please check the package and the product are normal. If you find any problems, you can contact us or you can apply to Amazon Customer Service for returning and refund. In addition, we will do our best to avoid the problems and defects caused by the manpower, improve our products and packaging, and try our best to make everyone satisfied. Thank you for your support. This set super cute woodland animals cupcake toppers picks is especially designed for the woodland themed party, well made and adorable. They can decorate your food, fruit, cupcake, cake, dessert, will play an important role in your woodland party, making your party more interesting! They will be the perfect addition to your party!